Chatbot – CRM


Customer Relashionship Chatbot initiative

AI robot using computer to chat with customer. Concept of chat bot service providing help and smart information in social media and e-commerce application. 3D rendering illustration.

Chatbot – CRM

Piloting the CRM Chatbot initiative for a group. The different steps of an innovation project were handled by us.

  • Design workshops to select and refine the use cases
  • Prototype development
  • Demo for users & sponsors, feedbacks
  • Call for tenders and cost analysis
  • Pilot deployment in a Business Unit
  • Scaling strategy